Thursday, Dec 01 2022

Universal Skills

The skills we teach are universal. They apply in manufacturing, banking/finance, pharmaceuticals, high-tech and insurance organizations etc. (see populations we’ve worked with below). The skills apply in leadership, management, individual contributor, sales, and customer service positions etc. (see populations we’ve worked with below).

We’ve worked with virtually all lines of business and all organizational levels with success; nationally and internationally.



• Pharmaceuticals

• First-level Managers

• High Tech

• Mid-level Managers

• Banking/Finance

• Senior Executives

• Manufacturing

• Sales Representatives

• Real Estate

• Technical Service Representatives

• Energy/Utilities

• Customer Service Representatives

• Defense

• Individual Contributors

• Health Care

• Corporate Trainers

• Insurance

• High Potential Employees

• Not-for-Profit

• Teams

A History of Delivering an
Excellent Customer Experience... Anywhere.



Advanced Tool Inc.

Air Products & Chemicals Inc.

Carrier Corp.

East Penn Manufacturing Co.

Goodyear Tire & Rubber Company

Gulfstream Aerospace Corporation

Harden Furniture, Inc.

Northland Communications

Stickley Furniture • Trane

Tyler Pipe Company


Bayer Corporation

Bristol Meyers Squibb

Genentech Inc.

Pfizer Pharmaceuticals

Real Estate

Cushman & Wakefield

Weichert Realtors


ARC of Monroe

Cazenovia Central School District


Mohawk Valley Community College

Oriskany Central School District

Rochester City Schools

SUNY IT • United Way

Utica College


Time Warner Inc.


Harris Beach Law Firm


Juicy Couture • Toys R Us, Inc.

Wegmans Food Markets, Inc.

High Tech

AOL Inc. • Apple Inc.

Colgate-Palmolive Company

Corning Incorporated • CXtec

Eastman Kodak Company

GE Aviation

Hewlett-Packard Company

Honeywell International Inc.

Northland Communications

PAR Technology Corporation

Pratt & Whitney

Saab Sensis Corporation


BP America • Mobil Oil

National Grid

Public Service Electric & Gas Co.


Bank of Butterfield (Bermuda)

Citibank • Dow Jones

GE Capital

National City Bank • UBS

Health Care

Cayuga Medical Center

Finger Lakes Health Services

Harvard Pilgrim Health Care

United Health Group


General Reinsurance Corporation


Nationwide Insurance Company

Pomco Group

Progressive Corporation